Customer Support
We're here to help with any questions about your Minecraft gifts.
Frequently Asked Questions
How do I receive my gift code?
After purchase, your gift code is instantly available in your dashboard. You'll also see it in the confirmation message. Codes are stored permanently in your account.
My code doesn't work. What do I do?
First, ensure you're redeeming on the correct platform and region. If the code is invalid or already used, contact us within 24 hours with your order details and a screenshot of the error.
How do I add funds to my wallet?
Go to your dashboard and click on one of the top-up amount buttons. You'll be redirected to our secure payment page to complete the payment. Funds are added instantly.
Which platforms do you support?
We offer Minecraft products for PC (Java & Bedrock), Xbox, PlayStation, and Nintendo Switch. Check each product for platform compatibility.
Is this site affiliated with Mojang?
No, blockgifts.shop is an independent reseller. We are not affiliated with Mojang Studios or Microsoft. All trademarks belong to their respective owners.
Contact Us
Business Hours
Monday - Friday: 9:00 - 18:00 (UTC+3)
Average response time: < 24 hours